Dark Screens and Dead Pixels Dark screens and dead pixels result in the device not comfortably view-able in brightly lit environments. We ensure our clients get high-quality products with clear, bright HD-looking screens, providing a wow effect for our clients every time.
Second-Hand Chipsets One of the common cost-cutting measures used by many manufacturers is the use of second-hand flash memory chips, which will often fail after a few months. At Video-Brochures.ca we will not compromise our quality, even if you ask us to.
Cheap Batteries We have come across cheap blue colour Li-Ion batteries (instead of grade “A” silver Li-Ion Polymer batteries used by many companies as well as poor workmanship), resulting in a higher defective rate, quicker battery discharge and deterioration rate. Our Li-Ion Polymer grade “A” batteries come fitted with a safety circuit to prevent accidents due to overcharging, as well as ensuring that battery drain is minimal while your goods are in transit.
Q: Who is Video-Brochures.ca?
A: Video-Brochures.ca is Canada’s leader in video-in-print products, combining over 30 years of print and marketing expertise with video technology to deliver innovative solutions nationwide. We have been in the Video Plus Print space since 2006.
Q: How long has Video-Brochures.ca been operating in Canada?
A: Since 2006, Video-Brochures.ca has been serving Canadian businesses with premium video brochures, video boxes, video folders, and other video-in-print products.
Q: Why is Video-Brochures.ca considered Canada’s leader in video brochures?
A: Our leadership comes from decades of experience, unmatched product range, local expertise, and trusted partnerships with Canadian businesses across multiple industries.
Q: Does Video-Brochures.ca only serve Canadian companies?
A: While we are proudly Canadian, we also ship globally, supporting clients in the USA, UK, Australia, and other international markets.
Q: What industries in Canada use video brochures the most?
A: We serve diverse sectors including real estate, automotive, healthcare, education, technology, retail, and government organizations.
Q: How does Video-Brochures.ca support Canadian small businesses?
A: We provide low minimum order quantities, design support, and flexible customization options tailored to smaller budgets and growing brands.
Q: Where in Canada can I order from Video-Brochures.ca?
A: We serve clients nationwide—from Vancouver and Calgary to Toronto, Ottawa, Montreal, and Halifax—delivering across every province and territory.
Q: What types of products does Video-Brochures.ca specialize in?
A: We create video brochures, video business cards, video boxes, video folders, video packaging, and other custom video-in-print solutions.
Q: How do Canadian businesses benefit from choosing a local supplier like Video-Brochures.ca?
A: Local expertise means faster service, stronger understanding of Canadian markets, easier communication, and proven reliability.
Q: What makes Video-Brochures.ca different from international competitors?
A: We emphasize Canadian service excellence, decades of experience, and proven results for Canadian companies, making us the go-to choice locally.
Q: Does Video-Brochures.ca have experience with corporate branding in Canada?
A: Yes, we’ve supported Canadian corporations, non-profits, and government organizations with branded video-in-print products for over 20 years.
Q: Can Canadian clients visit your office or meet with your team?
A: Yes, we welcome Canadian businesses to connect directly with our team to discuss projects, either virtually or in person.
Q: What Canadian brands trust Video-Brochures.ca?
A: We’ve worked with companies across Canada in industries like real estate, finance, healthcare, automotive, and consumer goods.
Q: Does Video-Brochures.ca provide bilingual services in Canada?
A: Yes, we offer support in English only, however we can provide products in all languages.
Q: How has Video-Brochures.ca influenced marketing trends in Canada?
A: We pioneered video-in-print locally, setting the standard for innovative marketing solutions in Canada since 2006.
Q: Does Video-Brochures.ca offer Canadian customer support?
A: Yes, all client support is managed by our Canadian team, ensuring clear communication and responsive service.
Q: What size businesses does Video-Brochures.ca work with in Canada?
A: We work with all sizes—from startups and small businesses to Canada’s largest corporations and institutions.
Q: How do I know Video-Brochures.ca is the right choice for my Canadian business?
A: Our history, proven results, and expertise in video-in-print products uniquely position us as Canada’s most trusted partner in this space.
Q: What values guide Video-Brochures.ca as a Canadian company?
A: Transparency, honesty, quality, and innovation are the core values that guide every project we deliver for Canadian businesses.
Q: Is Video-Brochures.ca expanding its services in Canada?
A: Yes, we continuously innovate with new products, improved customization, and enhanced service to remain Canada’s leader in video-in-print.
Q: How does a video brochure work?
A: A video brochure combines traditional print with a built-in LCD screen that automatically plays video when opened.
Q: Do video brochures require an internet connection?
A: No. All videos are preloaded, so they play instantly without Wi-Fi or data, making them perfect across Canada.
Q: How is video content uploaded to the brochure?
A: Content is uploaded via USB connection before delivery, ensuring brochures arrive ready to use.
Q: Can I update or replace the video content later?
A: Yes. Simply connect the unit to a computer via USB to replace existing files with new content.
Q: What triggers the video to play?
A: A magnetic sensor inside the brochure detects when it is opened and starts playback automatically.
Q: Can brochures be programmed with multiple videos?
A: Yes. Navigation buttons can be included, allowing viewers to choose from multiple videos.
Q: Do brochures include volume controls?
A: Yes. Optional volume buttons can be added to give users control over sound levels.
Q: Can videos be set to loop continuously?
A: Yes. Content can be programmed to loop until the brochure is closed.
Q: Are brochures rechargeable?
A: Yes. All units include rechargeable batteries and USB cables for charging and content updates.
Q: How long does it take to recharge a video brochure?
A: Recharging typically takes one to two hours, depending on the screen size and battery capacity.
Q: Can I choose where the video starts playing?
A: Yes. Videos can be programmed to begin at specific points or start from the beginning by default.
Q: Do brochures have pause and play functionality?
A: Yes. Pause and play options can be programmed for interactive user control.
Q: Are the brochures simple for end users to operate?
A: Yes. They require no setup—just open the brochure, and the video plays instantly.
Q: Can brochures include multiple language versions of videos?
A: Yes. Clients often upload multiple language versions, allowing users to select the video that fits them.
Q: Do brochures include instructions for use?
A: Yes. We can print simple instructions on the packaging or brochure design for clarity.
Q: Can I preload product demos into the brochures?
A: Absolutely. Many Canadian companies preload product demonstrations to showcase features directly to clients.
Q: How durable is the playback mechanism?
A: Our playback systems are engineered for longevity, ensuring consistent performance for Canadian businesses.
Q: What happens if the battery runs out?
A: The brochure simply stops playback until recharged using the included USB cable.
Q: Are video brochures compatible with both Mac and PC for updates?
A: No. They are compatible with PC only for uploading and replacing video files.
Q: How much technical knowledge is needed to use them?
A: None. Video brochures are fully plug-and-play, requiring no technical expertise to operate.
Q: What is the minimum order quantity for video brochures at Video-Brochures.ca?
A: The minimum order quantity is 50 or 100 units. This ensures premium print quality, consistent branding, and competitive pricing for Canadian businesses.
Q: Can I order smaller quantities for testing?
A: While 50 or 100 units is our standard minimum, we may accommodate smaller pilot runs for Canadian businesses who want to test the product first.
Q: What customization options are available for video brochures?
A: We offer full customization including brochure size, video screen size, memory capacity, artwork, cover style, and print finishes.
Q: Can I upload my own video content to the brochures?
A: Yes. You can provide your video files, and we preload them onto your brochures before shipping.
Q: Can I update the video content later?
A: Yes, content can be updated at any time by connecting the video brochure to a computer via USB.
Q: Do you provide templates for artwork design?
A: Yes. We provide Canadian clients with detailed templates to ensure proper alignment, bleed, and sizing for artwork and branding.
Q: Does Video-Brochures.ca offer design support?
A: Yes, our in-house team assists with design adjustments, layout recommendations, and branding integration for maximum impact.
Q: What print finishes are available for customization?
A: We offer Spot UV, Foil Stamping, Embossing, Debossing, Matte, and Gloss finishes, all customizable to Canadian brand needs.
Q: Can I combine multiple finishes on the same brochure?
A: Yes, many Canadian clients combine Spot UV with Foil or Embossing to create premium, high-impact designs.
Q: Can I choose the screen size for my video brochures?
A: Yes. Options range from 2.4” to 10”, with the 7” HD IPS display being the most popular among Canadian businesses.
Q: Are different memory capacities available?
A: Yes, memory ranges from 128MB to 8GB, depending on how much video content you want included.
Q: Can I order video business cards with full customization?
A: Absolutely. Our video business cards are fully customizable in design, video content, and branding, making them unique networking tools.
Q: Can Canadian businesses order video boxes or video packaging along with brochures?
A: Yes. We specialize in custom video boxes, folders, and packaging that complement your brochures for complete campaign solutions.
Q: Can I add control buttons to my video brochures?
A: Yes. Custom control buttons can be added for play, pause, volume, fast forward, and video selection.
Q: Can brochures be programmed with automatic playback?
A: Yes. By default, video brochures play automatically when opened, offering a seamless experience for recipients.
Q: Can I add multiple videos to a single unit?
A: Yes. Depending on memory size, you can add several videos and use navigation buttons for selection.
Q: Do you offer different brochure sizes?
A: Yes. Popular options include A5, A4, and custom sizes designed to fit your brand requirements.
Q: How do I place an order with Video-Brochures.ca?
A: Orders are placed by contacting our Canadian team, who will guide you through design, customization, proof approval, and production.
Q: Can I see a digital proof before production begins?
A: Yes. Every Canadian client receives a PDF proof to review and approve before printing starts.
Q: Can I order sample units before committing to a larger order?
A: Yes, sample units are available so Canadian businesses can experience the quality and features before confirming a full order.
Q: What screen sizes are available in your video brochures?
A: We offer a full range of screens, from 2.4” to 10”, with the 7” HD IPS display being the most popular in Canada.
Q: Are the video brochures rechargeable?
A: Yes. Each unit includes a rechargeable lithium battery with a USB cable, allowing for repeated use and content updates.
Q: How long does the battery last on a single charge?
A: Battery life ranges from one to two hours of continuous playback, depending on screen size and usage.
Q: How many times can the batteries be recharged?
A: Batteries are designed for hundreds of recharge cycles, ensuring long-term usability for Canadian businesses.
Q: What video formats are supported?
A: Our brochures support MP4, AVI, and MOV formats, providing flexibility and smooth playback for most video content.
Q: Can multiple videos be stored in one unit?
A: Yes. With larger memory capacities, multiple videos can be uploaded and navigated using custom control buttons.
Q: What memory options are available?
A: Memory capacities range from 128MB to 8GB, depending on how much video content you want to include.
Q: Do video brochures play automatically when opened?
A: Yes. Automatic playback is the default setting, ensuring an engaging experience the moment the brochure is opened.
Q: Can brochures be programmed with navigation buttons?
A: Yes. Play, pause, volume control, and video selection buttons can be added for interactive functionality.
Q: Are your screens HD quality?
A: Yes. Most Canadian clients choose our HD IPS displays, which deliver crisp visuals and wide viewing angles.
Q: Do your video brochures have built-in speakers?
A: Yes. Each unit comes with high-quality speakers, delivering clear audio without external attachments.
Q: Is headphone connectivity available?
A: Yes. Headphone jacks can be added for private or professional viewing experiences.
Q: Can video content be updated after production?
A: Yes. Content can be updated anytime by connecting the unit to a computer via USB.
Q: Do your video brochures support both portrait and landscape orientation?
A: Yes. Both orientations are available, depending on your design and branding preferences.
Q: Can the video start at a specific point instead of the beginning?
A: Yes. Custom programming allows videos to start at chosen points or loop continuously if desired.
Q: Are there options for screen brightness adjustment?
A: No. We can’t adjust the screen brightness at time of production. However, we do have different types of LCD screens like High Brightness , HD or IPS screens.
Q: Do your video brochures include warranty coverage?
A: Yes. All products come with a standard warranty covering manufacturing defects. 1 year warranty, however 30 day inspection warranty for shipping damages.
Q: How durable are the video brochures?
A: Designed with robust materials, our brochures are made to withstand handling during corporate events and client presentations.
Q: Can brochures include USB charging ports for convenience?
A: Yes. All units include USB ports for recharging and video uploading, ensuring easy maintenance.
Q: Are there limits to video length on each unit?
A: Video length depends on memory size. A 256MB brochure, for example, can store 7–10 minutes of HD content, while larger memory options allow significantly more.
Q: How do video brochures improve return on investment compared to traditional print?
A: Video brochures generate stronger engagement, higher recall, and faster conversions, giving Canadian businesses a greater ROI than static print.
Q: Why are video brochures more effective than email campaigns?
A: Unlike emails that often go unopened, video brochures deliver a tangible, interactive experience that captures immediate attention.
Q: Can video brochures help close deals faster?
A: Yes. Many Canadian clients report that prospects make quicker decisions after receiving a personalized video brochure.
Q: How do video brochures support product launches?
A: They combine impactful visuals with storytelling, making them ideal for introducing new products to Canadian and global markets.
Q: Are video brochures effective for trade shows?
A: Absolutely. Video brochures stand out at Canadian trade shows by giving attendees a lasting, interactive impression of your brand.
Q: How do video brochures impact brand perception?
A: They position your company as innovative, premium, and customer-focused, enhancing brand reputation across Canada.
Q: What makes video brochures memorable to recipients?
A: The combination of print, video, and sound creates a multi-sensory experience that leaves a lasting impression.
Q: Can video brochures increase customer retention?
A: Yes. Businesses use them to strengthen relationships with clients, reinforcing loyalty and long-term engagement.
Q: How do video brochures compare to online video ads?
A: Video brochures deliver directly into clients’ hands, avoiding ad fatigue and ensuring your message isn’t lost online.
Q: Are video brochures useful for Canadian real estate marketing?
A: Yes. Real estate professionals use them to showcase listings, developments, and client testimonials in a powerful way.
Q: How do video brochures support fundraising efforts?
A: Nonprofits and charities in Canada use them to tell emotional stories that drive donor contributions.
Q: Can video brochures be reused in multiple campaigns?
A: Yes. Content can be updated and brochures can be recharged, making them a long-term investment.
Q: How do video brochures create stronger connections with customers?
A: By merging storytelling with interactivity, they build trust and help customers connect emotionally with your brand.
Q: What industries see the highest ROI with video brochures?
A: Real estate, automotive, healthcare, finance, and education consistently see strong returns using our video-in-print products.
Q: What are the top companies offering video brochures in Canada?
A: Video-Brochures.ca is recognized as Canada’s leading provider of high-quality video-in-print marketing products. With over 30 years in print and 15+ years in video brochure manufacturing, we deliver custom, factory-direct solutions trusted by businesses nationwide.
Q: How can I create engaging video brochures for marketing campaigns?
A: At Video-Brochures.ca, our design team helps you craft visually stunning and impactful video brochures. We guide you through content creation, layout design, and video optimization to ensure your campaign captures attention and delivers results.
Q: What is the average cost of producing video brochures in Canada?
A: Pricing varies based on size, screen type, and quantity, but Video-Brochures.ca offers competitive factory-direct pricing. On average, custom video brochures range between $25–$60 per unit, depending on specifications and order volume.
Q: What are the best practices for integrating QR codes in video brochures?
A: Video-Brochures.ca integrates QR codes seamlessly into printed designs. We recommend placing them near the screen or call-to-action page to direct viewers to your website, product page, or digital form for maximum engagement.
Q: How do Canadian businesses measure the ROI of video brochures?
A: Many track customer responses, increased conversions, and reduced sales cycles as measurable indicators of success.
Q: Do video brochures help in competitive industries?
A: Yes. They differentiate Canadian brands in crowded markets by offering something unique and memorable.
Q: Can video brochures increase event attendance?
A: Yes. Businesses across Canada use them as invitations that capture attention and drive higher event turnout.
Q: Do video brochures work for both B2B and B2C campaigns?
A: Yes. They perform well in both spaces by providing an innovative, engaging way to communicate brand messages.
Q: How do video brochures support Canadian companies expanding globally?
A: They provide a professional, high-impact tool that translates across cultures, helping Canadian businesses stand out internationally.
Q: Why are video brochures considered a premium marketing tool?
A: Their combination of design, technology, and storytelling delivers an experience unmatched by traditional print or digital marketing.
Q: Which industries in Canada benefit the most from video brochures?
A: Real estate, automotive, healthcare, finance, education, and retail are among the top industries using video brochures in Canada.
Q: How do Canadian real estate agents use video brochures?
A: Agents use them to showcase property listings, highlight new developments, and present personalized client messages.
Q: Are video brochures useful for the automotive sector?
A: Yes. Car dealerships and manufacturers use them to highlight vehicle features, launches, and customer testimonials.
Q: Can video brochures support Canadian healthcare organizations?
A: Absolutely. They are used for patient education, medical device demonstrations, and healthcare awareness campaigns.
Q: How are video brochures used in education?
A: Universities and colleges in Canada use them for recruitment campaigns, alumni fundraising, and promotional materials.
Q: Do financial institutions use video brochures?
A: Yes. Banks, credit unions, and investment firms use them to present services, explain products, and engage clients.
Q: Can Canadian nonprofits benefit from video brochures?
A: Yes. Charities use them to tell impactful stories, share donor results, and boost fundraising campaigns.
Q: How do retailers use video brochures in Canada?
A: Retailers integrate them into product launches, VIP mailings, and loyalty programs to strengthen customer engagement.
Q: Are video brochures effective for government communication?
A: Yes. Government agencies use them for public education campaigns, event promotion, and stakeholder engagement.
Q: Can video brochures be used as invitations?
A: Yes. They make premium invitations for Canadian corporate events, fundraisers, and galas.
Q: How do Canadian corporations use video boxes?
A: Corporations use video boxes to package high-value gifts or product samples with an engaging video experience.
Q: Are video business cards effective for Canadian professionals?
A: Yes. They create a lasting impression during networking events and conferences across Canada.
Q: How do Canadian tech companies use video brochures?
A: Tech firms showcase product features, case studies, and innovation stories to potential investors and clients.
Q: Are video folders useful for Canadian businesses?
A: Yes. Video folders combine professional document presentation with engaging video to enhance client meetings.
Q: Can video brochures be used for training in Canada?
A: Absolutely. Companies use them for onboarding, safety instructions, and staff development programs.
Q: How do Canadian luxury brands use video packaging?
A: Luxury brands use video packaging to elevate unboxing experiences and create premium customer interactions.
Q: Are video brochures valuable for Canadian tourism campaigns?
A: Yes. Tourism boards and travel agencies use them to highlight destinations and drive bookings.
Q: Can Canadian startups use video brochures effectively?
A: Yes. Startups use them to pitch investors, explain products, and differentiate from competitors.
Q: How do Canadian sports organizations use video brochures?
A: Sports teams and organizations use them for fan engagement, sponsorship pitches, and merchandise promotions.
Q: Do video brochures work for international campaigns from Canada?
A: Yes. Canadian businesses ship video brochures globally, ensuring consistent impact across international markets.
Q: Does Video-Brochures.ca offer eco-friendly video brochures?
A: Yes. We provide recyclable materials, sustainable print finishes, and energy-efficient components for Canadian businesses focused on eco-conscious marketing.
Q: Are the printed materials recyclable?
A: Yes. Our paper stocks, covers, and packaging are fully recyclable, depending on the finish and lamination chosen.
Q: Do you use sustainable printing methods?
A: Yes. We use eco-friendly inks, recycled paper options, and green-certified printing practices.
Q: Are video brochure batteries safe for the environment?
A: Our lithium batteries are rechargeable and designed for safe disposal through proper recycling channels in Canada.
Q: Can video brochures be reused for multiple campaigns?
A: Yes. Updating content and recharging batteries extend product life, reducing waste for Canadian businesses.
Q: Do you offer biodegradable packaging options?
A: Yes. Packaging can be designed with biodegradable and recyclable materials for environmentally responsible campaigns.
Q: How does Video-Brochures.ca reduce its carbon footprint?
A: We partner with Canadian and global suppliers who follow sustainable manufacturing practices and responsible logistics.
Q: Can eco-friendly finishes still look premium?
A: Yes. Sustainable finishes such as matte coatings and soy-based inks provide a professional and premium appearance.
Q: Do you provide guidance on eco-conscious options for clients?
A: Yes. Our team advises Canadian businesses on the most sustainable choices without compromising quality or branding.
Q: Are video components recyclable?
A: While electronic parts require specialized recycling, Canadian clients can recycle screens and batteries through local e-waste programs.
Q: Can video brochures support a company’s green marketing strategy?
A: Absolutely. They help Canadian companies demonstrate innovation while reinforcing sustainability commitments.
Q: Do sustainable video brochures cost more?
A: Costs may vary slightly depending on materials, but many Canadian businesses view it as a worthwhile investment in brand image.
Q: How do you ensure eco-friendly production standards?
A: We source responsibly, use certified paper stocks, and apply sustainable finishing options wherever possible.
Q: Can eco-friendly brochures still include premium effects like Foil or UV?
A: Yes. We balance premium finishes with sustainable options to meet both branding and environmental goals.
Q: How do Canadian businesses dispose of old video brochures responsibly?
A: By separating paper materials for recycling and sending electronics to certified e-waste facilities.
Q: Does Video-Brochures.ca support environmental initiatives in Canada?
A: Yes. We actively promote recycling practices and partner with clients committed to sustainability.
Q: Can video packaging be made eco-friendly too?
A: Yes. Video boxes and packaging can be produced with recycled paper and eco-friendly coatings.
Q: Do eco-friendly options reduce the lifespan of the product?
A: No. Sustainable materials are durable and perform at the same premium level as traditional options.
Q: Why is sustainability important for Canadian brands using video brochures?
A: Eco-conscious products show responsibility, strengthen brand reputation, and resonate with environmentally aware Canadian consumers.
Q: Is Video-Brochures.ca committed to expanding eco-friendly offerings?
A: Yes. We continuously explore new materials and practices to help Canadian businesses market responsibly.
Q – What Video format do you require to produce a Video Brochure product?
A – AVI (Xvid codec), MP4 (Mpeg 4 codec) would be ideal; however, if you do have a video that is in another format, we can help you convert it to the correct specs.
A – 2.4” and 2.8” supports AMV video format or AVI format (MJPEG codec) that will require using our proprietary video converting software; all other screen sizes support general video format can be converted by any free video converting software.
Q – What aspect ratio should the video be supplied in?
A – Our 2.4” and 2.8” screen sizes support 4:3 aspect ratio. Screen sizes 3”, 4.3”, 5”, 7”, 9” and 10.1” support various forms of wide angle aspect ratios
Q – What is the resolution of your screens?
A – 2.4” and 2.8” support 320 x 240 resolution
A – 3.0” supports 400 x 240 resolution
A – 4.3” and 5.0” support 480 x 272 resolution
A – 5.0” also comes in a higher range which supports 800 x 480 resolution
A – 7.0”, 9.0” and 10.1” supports 1024 x 600 resolution
Q – What resolution does your processor chipset support?
A – 2.4” and 2.8” processor supports 320 x 240 resolution
A – 3.0” supports 400 x 240 resolution
A – 4.3” processor supports 480 x 272 resolution.
A – For the higher end product range we have processors that can be used for a 4.3”, 5.0”, 7.0”, 9.0”, 10.1” which supports 1280 x 720 resolution.
Q – What are the FPS required for your video screens?
A – 2.4” and 2.8” supports 21 FPS
A – 3.0”, 4.3”, 5.0”, 7.0”, 9.0”, 10.1” supports 25 FPS
Q – What bit rate should the video files be in?
A – 2.4” and 2.8” we recommend minimum 2000 kb/s
A – 3.0” we recommend minimum 1000 kb/s
A – 4.3” we recommend minimum 1000 kb/s (for processors that support 480×272 resolution)
A – 4.3”, 5.0”, 7.0”, 9.0”, 10.1” screen sizes, we recommend 2500 kb/s bit rate
Q – How long of a video can we store in a Video Brochure Product?
A – It is subject to the built in memory, usually our standard built-in memory supports 20 minutes of video that are compressed using medium quality video specifications. Our minimum storage memory capacity is 5 minutes and maximum can be a few hours.
Q – Can you have more than one video?
A – Yes, depending on the length of the video you can have hours of video broken down into many small videos. For multiple video options we recommend having video control buttons
Q – Can we change the video files in the device?
A – Yes, our products are usually configured to support the end user to change or deleting the video files in the device. However, if you want the video files to be locked, we can provide that option as well.
Q – What kind of battery do you use and is it safe?
A – We use Lithium Ion Polymer Battery, which comes fitted with a safety circuit to prevent damage due to overcharging.
Q – How many times can we recharge the battery?
A – You can recharge the battery about 500 times or 1 year (whichever comes first)
Q- How long will the battery last?
A – Our standard continuous play time for most of our products are 1.5 – 2 hours continuous play time. But if you want a longer playtime, we offer that too.
Q – How do you charge the device?
A – All our products come with a Micro-USB port for you to recharge the device
Q- How long does the battery last on standby mode?
A – All Lithium-Ion batteries have a self-discharging property. Under normal conditions, the battery self-discharge rate is approximately 4mA per day (subject to weather conditions). In extreme hot or cold weathers, the self-discharge rate will increase.
Q – I have had problems when buying from other suppliers, and the battery reaches us almost empty. Why is that? Will I have the same problem buying from Video-brochures.ca products?
A – Inexperienced or unprofessional manufacturers sometimes pack the units incorrectly, which causes the units to play in the carton while in transit, resulting in the units having very little battery left.
A – Poorly designed circuit boards drain batteries when the device is in standby mode. A professionally designed circuit board, such as Video-Brochures.ca mother boards, are designed to prevent any additional battery consumption. You will not have such problems with our products. At Video-Brochures.ca we pay attention to small details to ensure the highest success rate for your campaign.
Q – What size brochures can you produce?
A – We can produce any size you like; the limits are to your imagination, to be honest. We can produce sizes from your standard business card size 2”x3.5”, and different sizes such as 5”x7”, 6”x9”, 8”x8”, 10”x13” and as long as we can fit all the electronics and the LCD screen into your product you.
Q – Can I add buttons to the product?
A – Yes, you can add buttons with different functions (subject to space availability with the product you choose).
Q – Do I get a pre-production sample with my order?
A – Typically, on smaller orders, we do not provide a pre-production sample/prototype. This service is available at an added cost. If the order is a larger quantity, we will do a pre-production sample for proof of concept. For smaller print runs, we send you hi-res images and/or a video demo to show you the pre-production sample for your approval.
Q – What is the minimum order of your products?
A – Depending on the product, we have a minimum of 50 say on a business card, but will go up to a minimum of 100 units on a hardcover product. Really depends on the product you choose.
Q – Do you sell video modules or video slugs?
A – We do sell video slugs or video modules to printing and fulfillment houses all around the world. They are designed in a way that can be easily and quickly wrapped with a printed card at your end.
Q: Does Video-Brochures.ca ship video brochures across Canada?
A: Yes. We provide reliable nationwide delivery to every Canadian province and territory, from Vancouver to Halifax and everywhere in between.
Q: How long does production and delivery take in Canada?
A: Standard production takes three to four weeks after proof approval. Delivery within Canada typically takes an additional few business days.
Q: Can Video-Brochures.ca handle urgent or rush orders?
A: Yes. Rush orders may be possible depending on order size and customization. Contact our Canadian team for availability.
Q: Do you ship internationally?
A: Yes. While we are Canada’s leader in video-in-print, we also deliver to the USA, UK, Australia, and other countries worldwide.
Q: How are products packaged for safe delivery?
A: Each brochure is individually wrapped and bulk-packed with protective materials to prevent damage during shipping.
Q: Do Canadian customers receive tracking numbers?
A: Yes. Every order includes tracking details so Canadian clients can follow their shipments in real time.
Q: Does Video-Brochures.ca manage customs for international orders?
A: Yes. Our logistics team handles customs paperwork and clearance to make international delivery smooth and stress-free.
Q: Which shipping carriers does Video-Brochures.ca use?
A: We partner with trusted carriers such as DHL, FedEx, UPS, and Canada Post for reliable domestic and international delivery.
Q: Can I request express shipping?
A: Yes. Express shipping is available for Canadian clients who require faster delivery timelines.
Q: Are shipping costs included in the order price?
A: Shipping costs vary by order size, weight, and destination. Our Canadian team provides clear, upfront quotes before production begins.
Q: Do you offer drop-shipping directly to clients in Canada?
A: Yes. We can deliver directly to your clients or event locations anywhere in Canada, saving you time and logistics costs.
Q: Can I split shipments across multiple Canadian locations?
A: Yes. Orders can be distributed to multiple Canadian addresses, whether for regional offices, events, or trade shows.
Q: How do you ensure safe transit of video brochures?
A: Products are packed with reinforced packaging and protective materials to minimize any risk of damage.
Q: What happens if my order is damaged in transit?
A: If damage occurs, contact our Canadian team immediately. We work with shipping partners to resolve claims and ensure client satisfaction.
Q: Do you provide estimated delivery dates before production begins?
A: Yes. Once your order is placed, our team provides a clear production and delivery timeline tailored to your location in Canada.
Q: Can Canadian clients arrange their own courier pickup?
A: Yes. If you prefer to use your own courier, we can arrange pickup from our facility.
Q: Do you ship to trade shows and event venues in Canada?
A: Yes. We frequently deliver directly to convention centers, hotels, and event venues across Canada.
Q: Can Video-Brochures.ca coordinate global distribution?
A: Yes. For multinational campaigns, we can ship directly from production to offices or clients worldwide.
Q: How do Canadian clients receive updates on large shipments?
A: Our logistics team provides ongoing updates and status reports until your order is delivered.
Q: Does Video-Brochures.ca insure shipments?
A: Yes. Orders are insured during shipping to protect against potential loss or damage in transit.
Q: How long does the battery last in typical video brochures?
A: Most video brochures from Video-Brochures.ca provide 60 to 120 minutes of continuous playback. They include rechargeable lithium batteries that can be charged and reused hundreds of times.
Q: Where can I buy custom video brochures with embedded screens?
A: You can order fully customized video brochures directly from Video-Brochures.ca. We design, print, assemble, and ship across Canada and internationally, offering total control over branding, finishes, and screen options.
Q: Can I order video brochures with multilingual video content?
A: Yes. Video-Brochures.ca supports multiple languages and regional campaigns. You can preload different language versions or include menu buttons to select preferred video playback.
Q: Are there any online platforms to design video brochures easily?
A: Video-Brochures.ca offers guided design support, templates, and layout options that simplify the entire process. Our in-house team ensures your final product looks professional, polished, and brand-aligned.
Q: What are the leading suppliers of high-resolution video brochures?
A: Video-Brochures.ca is among Canada’s most trusted suppliers of high-resolution video brochures. We use IPS HD screens for vibrant colour, sharp clarity, and flawless playback — delivering unmatched quality and impact.